This Shipping Policy outlines how The Indian Dream magazine, published by Indian Startup News, delivers both digital and physical editions to its customers.
1. Shipping for Digital Editions
- Delivery Mode: Email (PDF or digital reading platform access).
- Delivery Time: Within 7 to 15 days from the scheduled release date.
- Email Confirmation: Upon successful order placement, an email confirmation will be sent with the expected release date.
- Delivery Issues: If you do not receive the digital edition within the stated time, please contact us at support@theindiandream.club for prompt resolution or a full refund.
2. Shipping for Physical Editions
- Delivery Mode: Courier/Postal Service (Delhivery, DTDC, India Post, etc.)
- Shipping Coverage: PAN India delivery. International shipping is currently not available.
- Dispatch Timeline: Magazines are shipped within 7 to 15 days of the scheduled release date.
- Estimated Delivery Time: All the products will be delivered with in 5-7 days.
3. Shipping Charges
- All prices (₹799 for physical, ₹499 for digital) are inclusive of applicable taxes and shipping fees.
- There are no hidden charges for pre-orders.
4. Order Tracking
- A shipping confirmation with a tracking link or ID will be shared via email/SMS once the physical copy is dispatched.
- Customers are responsible for providing an accurate and complete delivery address.
5. Delivery Delays
- While we strive for on-time delivery, delays may occur due to:
- Logistics partner delays
- Force majeure (natural disasters, strikes, etc.)
- Incomplete/incorrect address
In case of non-delivery within 15 days from the expected date, customers will be eligible for a 100% refund under our Refund Policy.
6. Undelivered Orders
- If the magazine is returned due to an incorrect/incomplete address or non-availability of the recipient, we will:
- Contact the customer for re-shipping.
- Re-dispatch the magazine once at no extra cost.
- Further re-deliveries (after one failed attempt) may require additional shipping fees.
7. Damaged Deliveries
- If your physical magazine arrives damaged:
- Raise a complaint within 3 days of delivery.
- Provide photographic evidence via email to support@theindiandream.club
- A replacement copy will be shipped free of cost or a refund issued.
8. Customer Support
📧 Email: support@theindiandream.club
📞 Phone:
🕒 Working Hours: Monday–Saturday, 10 AM – 6 PM IST